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  1. UX Strategy Kit
  2. Methods
  3. Could, Should, Must
Could, Should, Must - Slide 1
Could, Should, Must - Slide 2
Could, Should, Must - Slide 3
Could, Should, Must - Slide 4
Could, Should, Must - Slide 5
Could, Should, Must - Slide 6
Could, Should, Must - Slide 7
advanced strategize
Could, Should, Must
Could, Should, Must Prioritise and rate features.
30 – 60 min 2+ Participants workshop review planning
+1
team
Open in FigJam
Summary
Originally for working with user stories, this method (also known as MoSCoW method) can be used to bring prioritisation into any point of discussion when there’s a number of available segments which are comparable with each other. In most cases, it is used for providing weight to work packages.
  1. Could: This item is nice to have and not of considerable importance.
  2. Should: This item is important in order to meet certain KPIs.
  3. Must: This item is essential for the overall mission and needs to be part of the scope.
Step-by-step
  1. Set up a meeting and have plenty of pens and post-it's available.
  2. In individual work, put all points of discussion on post-it’s and place them on a wall.
  3. Each post-it will be discussed shortly, in a pre-defined amount of time (30 – 60 seconds), and then rated or even clustered into one of the three categories Could, Should, and Must.
  4. Additionally, a relative estimated implementation effort can be added to the post-it. Usually provided as numbers 0, 25, 50, 75, and 100, where 0 is no effort and 100 is a very high effort.
  5. Record the tasks, incorporate them into your backlog if necessary, or take a picture of the “post-it-wall” for later reflection.
What you need
  • Could, Should, Must template
External resources
  • What is the MoSCoW Method?
    by Wenell Management
Do you have a question?
These methods might seem simple, but applying them in a real project is another story. We're there to help. If you have any questions, do not hesitate to get in touch with us at the User Experience Strategy & Design team.
Ask Away!
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